DELIVERY POLICY
Shipping Areas
We currently deliver to [list areas or regions]. Orders placed outside these areas may not be processed.
Delivery Timeframe
Orders are typically processed within [X] business days and delivered within [Y] business days, depending on your location. During peak seasons or for rural areas, delivery times may vary.
Cash on Delivery (COD)
We offer the convenience of Cash on Delivery for select locations. Simply pay the exact amount to our delivery partner upon receiving your order. Please ensure someone is available at the delivery address to accept and pay for the order.
Delivery Charges
A standard delivery fee of [amount] applies to all orders under [amount]. Orders above [amount] qualify for free delivery.
Order Confirmation
Once your order is placed, a confirmation email will be sent with your order details. For COD orders, a representative may contact you to verify your order.
Unsuccessful Deliveries
If an attempt to deliver your order is unsuccessful, our team will contact you to reschedule. Additional charges may apply for repeated delivery attempts.
Freshness Guarantee
We ensure your packaged food and produce are delivered fresh and in perfect condition. Please inspect your items upon delivery, and contact us within [X] hours for any issues.
Contact
Any questions, comments and requests regarding this privacy policy are welcomed and can be emailed to support@mekarsldb.com.my.